Industrial Fan Co Warranty
(IFC) Industrial Fan Company
LIMITED PRODUCT WARRANTY
Industrial Fan Company are proud of our designs, the quality of materials, and the care we take to assemble and test our fans. We Warrant that our products will, under normal use and service conditions, operate as designed and be free of defects in materials and workmanship for a period of (3) years from the date of purchase.
No guarantees are made regarding dimensions, actual air movement performance, or efficacy of this product for any specific application.
IFC reserves the right to review all claims, and is the final arbiter for approving or rejecting claims and deciding the appropriate method for repair or replacement as required under this warranty;
- Covers the entire IFC product,
- To the original purchaser only,
- For defects in design, workmanship, or materials
IFC may require any of the following in support of a claim
- Completion of the fault diagnosis checklist (ref. A)
- Proof of purchase
- Serial #
- Photo, video or other evidence of defect
What is not covered - Note that evidence of any of the following may void this IFC manufacturer's warranty.
- Supply Power - Incorrectly rated supply Voltage, Current, Unprotected circuits and other anomalous power conditions that may damage solid state electronics
- Non-compliant installations - as referenced by the installation guide, and all other relevant general practices for installing electrical and overhead equipment, not limited to; (NEC) National Electrical Code; local, or state and local building codes.
- Product - Misuse, abuse, damage or modification in any way
- Unreasonable service conditions (heat, moisture, vibration, dust, or other environmental conditions) that exceed published ratings for the product.
IFC is not responsible for incidental or consequential damages as applicable by jurisdiction, or remedial work necessary to correct installation procedures that do not conform to the instructions, codes and standards.. The Customer is responsible for removal and replacement of installed products, packaging and shipping to IFC for warranty inspection, repair or replacement at its discretion.
Warranty Claim Instructions
- Completion of the fault diagnosis checklist (ref. A)
- Contact your place of purchase when you first notice a problem with the product. They may ask for
- Proof of purchase
- Serial #
- Photo and/or video of defect
- The Dealer may request additional information or attempt to diagnose the fault before attempting a return
- All returns must have an RMA - Return Merchandise Authorization from IFC or they will be refused.
- IFC will repair, replace or refund an assembly or the entire product at its discretion for return to the customer
- Replacements or refunds will not be issued until all requested original products are received by IFC for evaluation.
A.
IFC FAULT DIAGNOSIS CHECKLIST - Do this First!
Note - most issues can be identified by confirming every item on this simple checklist.
If your fan will not start after completing this checklist, or is making noise, please contact your place of purchase immediately.
- Blade Obstruction?
- Power plugged in?
- Electrical circuit tripped or fuse blown? (confirm power is available at outlet with an electrical tester)
- Check all wiring for damage